Terms of Service
Service usage policies and terms for our professional HR training programs
Terms of Service Overview
These Terms of Service govern your use of HR Excellence's professional HR training programs, educational services, and website. By accessing our services, submitting inquiries, or participating in our programs, you agree to be bound by these terms.
Our services are designed to provide comprehensive HR education and professional development opportunities for individuals seeking to advance their careers in human resources management. These terms ensure a clear understanding of the scope, limitations, and mutual responsibilities involved in our educational partnership.
Important: Please read these terms carefully. Your continued use of our services constitutes acceptance of any updates or modifications to these terms.
Service Usage Terms
Acceptable Use Policy
When using our HR training services and website, you agree to:
- Use our services for legitimate educational and professional development purposes
- Provide accurate and truthful information in all communications and applications
- Respect intellectual property rights of HR Excellence and third parties
- Maintain confidentiality of proprietary training materials and methodologies
- Engage respectfully with instructors, staff, and fellow participants
Prohibited Uses
The following activities are strictly prohibited when using our services:
- Sharing, copying, or distributing proprietary course materials without authorization
- Using our services for unlawful purposes or in violation of applicable regulations
- Attempting to access systems or data without proper authorization
- Disrupting or interfering with the learning environment or other participants
- Impersonating HR Excellence staff or providing false credentials
Service Access Requirements
To access our HR training programs, participants must meet the following requirements:
Educational Prerequisites
- • Bachelor's degree from recognized institution
- • Basic English language proficiency
- • Commitment to complete program requirements
Technical Requirements
- • Reliable internet connection for online components
- • Computer or device capable of accessing course materials
- • Email address for program communications
Fair Usage Guidelines
Our services are provided with the following usage guidelines:
- Program Participation: Active engagement in scheduled sessions and assignments
- Group Activities: Respectful collaboration during team-based learning exercises
- Communication: Professional communication with instructors and support staff
- Resource Usage: Appropriate use of educational materials and learning resources
Account Terms & Access Management
Account Creation Requirements
While we don't require formal account creation for initial inquiries, program enrollment involves:
- Verification of identity and educational background
- Completion of enrollment forms and agreements
- Payment processing and fee structure acknowledgment
- Valid contact information for program communications
Account Security Responsibilities
- Maintain confidentiality of login credentials and access information
- Immediately notify us of any unauthorized access or security concerns
- Keep contact information current for important program updates
Account Suspension & Termination
We reserve the right to suspend or terminate access to our services under the following circumstances:
- Violation of these Terms of Service or program policies
- Non-payment of program fees or breach of payment terms
- Disruptive behavior affecting other participants or instructors
- Legal requirements or regulatory compliance issues
Multiple Account Policies
Each individual is limited to one active enrollment per program level to ensure fair access and optimal learning group sizes.
Participants wishing to enroll in multiple programs should complete one program before beginning another, or contact us for special arrangements.
Service Availability & Limitations
Service Uptime & Maintenance
We strive to maintain high service availability with the following commitments:
- Program sessions delivered as scheduled with minimal disruption
- Planned maintenance activities communicated in advance
- Support available during business hours for technical issues
- Make-up sessions provided for unexpected service interruptions
Feature Availability
Our HR training programs include various features and components:
- Interactive workshops and classroom sessions
- Online learning modules and digital resources
- Group projects and collaborative learning opportunities
- Assessment tools and certification processes
Geographic Restrictions
Our services are primarily designed for participants in Sri Lanka:
Primary Service Area
- • All provinces of Sri Lanka
- • In-person sessions in major cities
- • Local language support available
- • Sri Lankan HR law and regulations focus
International Participants
- • Online components accessible globally
- • Content may focus on Sri Lankan context
- • Limited local placement support
- • English language instruction
Service Modifications & Updates
We continuously improve our services and reserve the right to:
- Update curriculum content to reflect current HR practices and industry trends
- Add new features, programs, or learning methodologies
- Modify scheduling or delivery methods with appropriate notice
- Temporarily suspend services for maintenance or improvement
Intellectual Property Rights
Content Ownership
HR Excellence Owned Content
- • Course curricula and training methodologies
- • Educational materials and resources
- • Assessment tools and evaluation frameworks
- • Website content and branding materials
User-Generated Content
- • Project submissions and assignments
- • Discussion forum contributions
- • Case study presentations
- • Feedback and testimonials
License Grants & Restrictions
Permitted Uses
- • Personal learning and career development
- • Applying concepts in your workplace
- • Referencing in professional discussions
- • Portfolio development with attribution
Prohibited Uses
- • Commercial redistribution or resale
- • Creating derivative training programs
- • Sharing proprietary methodologies
- • Unauthorized reproduction or copying
Copyright Notice: All materials provided during HR Excellence programs are protected by copyright and other intellectual property laws. Participants receive a limited, non-transferable license for personal educational use only.
Service Support & Assistance
If you have questions about these Terms of Service, need assistance with program enrollment, or require support with service-related issues, our team is here to help.
General Inquiries
Questions about programs, enrollment, or service terms
Technical Support
Assistance with online platforms or technical issues
Terms Clarification
Explanations of specific terms or policy questions